Karim Boughannam

About Me

Hi, I’m Karim! 👋 A passionate Quality Assurance Analyst and Automation Engineer dedicated to ensuring software excellence. I thrive on breaking things (in the best way possible!) to deliver smooth, high-quality user experiences.

What I Bring

Automation & Manual Testing: Crafting test plans with Python, Selenium, Playwright, and Pytest for flawless software.
Business & Tech Mindset: Bridging business needs and technical solutions with a Business Administration background.
Agile & Project Management: Streamlining processes using Agile and Kanban methodologies.
Detail-Oriented: Bug-hunting is my superpower!

Why I Love QA

“Quality is never an accident; it is always the result of intelligent effort.” – John Ruskin. I believe great software is about delivering reliable, seamless experiences through every test case, bug fix, and automation script.

Education

Bachelor of Science in Administration Business Computer
Lebanese Official University, 2019–2022

Certifications

Project Management (Google, 2024)
Microsoft Certified: Azure Fundamentals (2023)
Customer Focus (Harvard Business Review, 2023)
Google IT Support (2022)

Interested in QA, automation, or just want to geek out about tech? Let’s connect!

Technical Skills

Automation Testing

Selenium, Playwright, Pytest for reliable test automation.

CI/CD Pipelines

Hands-on with Jenkins and GitHub Actions.

Programming

Python (Flask/Django), JavaScript (React), HTML/CSS, AI integration.

Databases

Experienced with Oracle, MySQL, and SQL Server.

API Testing

Postman, Swagger, JMeter, k6 for functional and performance tests.

Project Management

Agile, Kanban, and Waterfall workflows.

Technical Support

Efficient troubleshooting and customer-focused solutions.

Data Analysis

Python, Excel, Sheets, DBs for insights and automation.

Professional Experience

Quality Assurance Analyst

Vocantas, Canada

Jan 2024 – Present

Develop and maintain automation test suites using Selenium, Playwright, and Pytest, integrated with Jenkins and GitHub Actions for CI/CD.
Execute 200+ test cases monthly across Web, IVR, Database, UI, and mobile platforms, achieving a 95% defect detection rate pre-production.
Built custom QA-first tools to accelerate workflows, including a Server Farm , automatic DB configuration, and quick SQL querying via Gemini-AI.
Perform manual testing for SMS and mobile load scenarios to ensure stability under peak traffic.
Lead software deployments using TeamCity, reducing production downtime by 20%.

QA Engineer

Journey Mentor, Cyprus

Jun 2024 – Present

Enhanced software quality for multiple Journey Mentor platforms, including Sales Mentor, Money Mentor, Agent Mentor, Trip Mentor, Luxury Mentor, and Client Demo systems, through rigorous QA methodologies.
Designed and executed automated test scripts using Python, Playwright, and Selenium, improving test coverage by 40% across airline and payment gateway integrations.
Performed comprehensive API testing to validate data accuracy and integrity, ensuring seamless third-party integrations.
Implemented performance testing to optimize system scalability, reducing latency by 25% in high-traffic scenarios.

Project Manager (Internship)

Xpertbot, Lebanon

Jul 2024 – Jan 2025

Led a cross-functional team of over 10 members to deliver software projects on time using Agile methodologies, achieving 100% on-time delivery.
Facilitated sprint planning, daily stand-ups, and retrospectives, fostering a collaborative team environment.
Communicated project milestones and progress to stakeholders, ensuring alignment with business objectives.
Implemented risk management strategies, mitigating potential delays and ensuring project quality.

Technical Support Agent