Job Experience at Vocantas

Quality Assurance Analyst

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As a Quality Assurance Analyst at Vocantas, I specialized in both manual and automated testing to ensure the delivery of high-quality software. I collaborated closely with developers to identify and resolve software issues, bugs, and performance bottlenecks. My role involved working on the testing and deployment of software systems, as well as building and maintaining CI/CD pipelines through Jenkins for seamless integration and delivery processes.

Key Responsibilities:

  • Designed and implemented automated test scripts to improve testing efficiency.
  • Conducted both manual and automated regression and performance testing to validate system integrity.
  • Created Server information websites to ease pulling server information and log errors
  • Collaborated with developers to identify, analyze, and resolve software bugs and issues.
  • Tested software deployments to ensure smooth operations during releases.
  • Created and maintained CI/CD pipelines through Jenkins to automate software build, testing, and deployment processes.
  • Research and integration with new tools.

Achievements:

  • Improved test coverage by 50% through automation.
  • Reduced regression testing time by 40% by optimizing test cases.
  • Successfully implemented automation testing across all products, leading to a significant decrease in manual testing time.
  • Established API connections to Jira and Zephyr Scale to effectively display automation test results and increase test case tracking.
  • Focused on both manual and automated testing, discovering deeper system bugs and improving overall software quality.
  • Managed website deployment and upgrade processes, utilizing both manual and automated deployment scripts and ensuring smooth database management.
  • Led the setup and troubleshooting of IVR systems, performing upgrades and resolving issues as needed.
  • Actively participated in development meetings, contributing insights and collaborating on new ideas to enhance the development process.
  • Received the 'Excellence in QA' award for outstanding contributions to the QA process.